Cancellation Policy

This Cancellation Policy explains how cancellation requests are handled for products and services provided by Hewlett Computer Service LLC.

1. Overview

This Cancellation Policy explains how cancellation requests for services provided by Hewlett Computer Service LLC ("Company," "we," "our," or "us") are handled. We aim to provide a fair, transparent, and efficient cancellation process while ensuring that work already performed is appropriately managed.

2. Scope of This Policy

This policy applies to all digital services offered by Hewlett Computer Service LLC, including but not limited to:

  • Website Design
  • Website Development
  • E-commerce Development
  • Digital Marketing Services
  • Website Security & Maintenance
  • Technical Consultation
  • Other digital solutions offered through our website

3. Cancellation Before Work Begins

Customers may request cancellation of a service before project planning or work has commenced.

If the cancellation request is approved before work begins, eligible payments may be refunded in accordance with our Return & Refund Policy and applicable law.

4. Cancellation After Work Has Started

Once project work has commenced, including consultation, planning, design, development, implementation, or campaign setup, cancellation requests will be reviewed based on the work already completed.

If cancellation is approved after work has begun, charges may apply for services already performed, and any eligible refund will be determined in accordance with our Return & Refund Policy.

5. Client Delays

Clients are responsible for providing required information, approvals, content, and access credentials needed to complete a project.

Project delays caused by missing information, delayed approvals, or lack of communication do not automatically constitute cancellation and do not guarantee eligibility for a refund.

6. Subscription or Ongoing Services

For recurring maintenance, support, or other subscription-based services, customers may request cancellation before the next scheduled billing period.

Cancellation will prevent future billing but does not automatically entitle customers to a refund for services already delivered or the current billing period, unless required by applicable law.

7. How to Request a Cancellation

To request cancellation of a service, please contact our customer support team with:

  • Your full name.
  • Your contact information.
  • Your project or order reference (if available).
  • A brief explanation of your cancellation request.

We will review your request and respond within a reasonable timeframe.

8. Related Refunds

Where a cancellation qualifies for a refund, refund processing will be handled in accordance with our Return & Refund Policy.

Approved refunds are generally issued using the original payment method whenever reasonably possible.

9. Changes to This Policy

We may update this Cancellation Policy periodically to reflect changes in our services, business operations, or legal obligations.

Any revised version becomes effective when published on this website.

10. Contact Information

If you have any questions regarding this Cancellation Policy or wish to request cancellation of a service, please contact us:

Company: Hewlett Computer Service LLC

Email: support@hewlettcomputerservicellc.com

Phone: (+1) 888-532-7577

Address: 2634 Cove Court, Vista, CA 92081, USA

Business Hours: Monday – Friday: 8:00 AM – 7:00 PM (PT)

Customer Support: 9:00 AM – 8:00 PM (PT), 7 Days a Week